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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of sarah putnam-crocker

sarah putnam-crocker

January 31, 2025

5  out of  5
rating by sarah putnam-crocker
"Dylan was so helpful & made switching my car insurance to State Farm so easy! Highly recommend!"
We responded:
"Thank you, Sarah Putnam-Crocker. We want to earn your highest recommendation always. We appreciate your business! RB Brown"
Profile photo of Mark Salazar

Mark Salazar

January 31, 2025

5  out of  5
rating by Mark Salazar
"My experience through state Farm has been tremendous.The professionalism has been stellar.My insurance agents name is Sean Bagnall and he is outstanding and he deserves a lot of praise.My renter's insurance is due in 5 days.After all my bills were paid.I did not think I could pay the once a year bill.So I called my agent Sean Bagnall.Sean suggested a small payment added to my insurance per month would keep me in good standing.It is always good to check with your insurance agent if you are in need of resolving a bill. Thank you Sean."
We responded:
"Thank you, Mark Salazar! Sean is excelling and growing in his professionalism. We are very proud of his good work. Thank you so much for letting us bundle your auto, home, life and health insurance. I really like helping our customers with Retirement Planning. RB Brown "
Profile photo of Cartez Hicks

Cartez Hicks

January 21, 2025

5  out of  5
rating by Cartez Hicks
"Had excellent service when I got car insurance at State Farm with Dylan Gilkey"
We responded:
"Thank you so much Cartez Hicks for your business and your 5-Star review. Dylan is a great team member and has plenty of excellent backup. RB Brown"
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whitney young

January 20, 2025

5  out of  5
rating by whitney young
"Dylan Gilkey was a great help with starting my new policy. quick and easy.."
We responded:
"Thank you, Whitney Young, for your 5-Star Review. We appreciate your business! RB Brown"
Profile photo of Eliannis Ramírez

Eliannis Ramírez

January 17, 2025

5  out of  5
rating by Eliannis Ramírez
"Very satisfied with the attention provided by my insurance agent, do not hesitate to be part of this wonderful team, which works to give us the best."
We responded:
"That was very kind of you, Eliannis Ramirez! We appreciate your business and your kindness. RB Brown"
Profile photo of Josh Jenkins

Josh Jenkins

January 17, 2025

5  out of  5
rating by Josh Jenkins
"Dillion helped me quick fast and easy. I’d refer to call and talk to him"
We responded:
"Thank you, Josh Jenkins, for that 5-Star review. We appreciate your business. RB Brown"
Profile photo of Tabitha Allen

Tabitha Allen

January 14, 2025

5  out of  5
rating by Tabitha Allen
"Dylan gilkey I'm satisfied with price and excellent customer service love my new insurance man didn't give up on me waited until time was rite for me go state farm"
We responded:
"Thank you, Tabitha Allen, for that nice 5 Star review! We appreciate your business. Those who stay the longest generally get the best pricing. RB Brown"
Profile photo of Makenzie Morrow

Makenzie Morrow

January 10, 2025

5  out of  5
rating by Makenzie Morrow
"Dylan brown did an amazing job getting me setup on insurance , very good first time buyer experience."
We responded:
"Thank you, Makenzie Morrow! Dylan does a great job and is always willing to help. WE appreciate your business. RB Brown"
Profile photo of Ann Smith

Ann Smith

January 9, 2025

5  out of  5
rating by Ann Smith
"I love RB Brown State Farm Insurance. They are all good to work with."
We responded:
"Thank you, Ann Smith. We love you too and appreciate your long-term loyalty. RB Brown"
Profile photo of Candace Pulliam

Candace Pulliam

January 8, 2025

5  out of  5
rating by Candace Pulliam
"Dylan Gilkey reached out to me to inform me of better benefits for my family and me. He keeps you in the loop and explains everything. He’s great."
We responded:
"Thank you, Candace Pulliam, for your kind words. We strive for that kind of an outcome and appreciate you recognizing our good work. We appreciate earning your confidence for your insurance needs. RB Brown"
Profile photo of Larry Dukes

Larry Dukes

January 7, 2025

5  out of  5
rating by Larry Dukes
"I called because there was a crack on the windshield of our Highlander. Kelce scheduled fan appointment at Safelite for me. Great service! Thanks!"
We responded:
"Thank you, Larry Dukes, for those kind words for Kelcey. She is a valued employee, and your kinds makes all of us strive harder to be exceptional when it comes to helping our customers. Be safe. RB Brown"
Profile photo of Clarke Polsgrove

Clarke Polsgrove

January 2, 2025

5  out of  5
rating by Clarke Polsgrove
"Sean was so understanding, kind and helpful. He really listened to my current financial situation and thoroughly looked for opportunities to save. I appreciate the wonderful customer service!"
We responded:
"Thank you, Clarke Polsgrove, for those kind words for Sean. He is very diligent and helpful. So glad you had a great experience. RB Brown"
Profile photo of Shelby Hicks

Shelby Hicks

January 1, 2025

5  out of  5
rating by Shelby Hicks
"Definitely recommend RB Brown! The entire staff is always so helpful! Sean helped us so much this year, helping us figure out the best insurance for our brand new home! They are the best and are our go to insurance provider! I would recommend them to anyone needing insurance!"
We responded:
"Wow! Shelby Hicks, that is quite a review of Sean's good work. We strive to get these kinds of reviews every time. Thank you for recognizing Sean and thank you for your business! RB Brown"
Profile photo of Angie McGaughey

Angie McGaughey

December 31, 2024

5  out of  5
rating by Angie McGaughey
"I love RB Brown State Farm!!!! I have been with him since I was 16 years old. Here recently my mom gifted a car to my youngest and I needed to get proof of insurance to get it transferred into my name. I called the customer service department late in the day and got someone after hours. Which I am very thankful they are available 24-7. But, while on the phone the customer service representative had my anxiety level through the roof. I am so thankful that I waited and called my agent the next day. Dylan at RB Brown was a perfect reminder why I will always call the office and speak to someone directly! My quote and proof of insurance was successfully completed and emailed to me within 10-15 minutes. I would not hesitate to recommend them for all mortgage and car insurance needs."
We responded:
"I am simply overwhelmed! Thank you so much. Part of this is easy because we love everybody. I am so glad you got 247 and sorry for the anxiety but so happy Dylan could resolve it quickly for you. That is why we show up for work EVERY day! RB"
Profile photo of Philip Craig

Philip Craig

December 30, 2024

5  out of  5
rating by Philip Craig
"Tried to reset user id and password so I could update my mileage for my vehicles but had some issues logging in. Called the office and Kelsey handled it for me. She was very patient and professional. It’s nice to have people that you can talk to and get the help you need. She also followed up with a email with the tech support number. Thank you Kelsey."
We responded:
"Thank you Phillip Craig! Kelsey is a very special Team Member with a lot of patience and kindness. She works with me after all :) So glad we could help. That tech support works well 247. They can see things going on in the background that we cannot see. But we are here too! RB Brown"
Profile photo of Kim Elswick

Kim Elswick

December 27, 2024

5  out of  5
rating by Kim Elswick
"Morgan is very helpful and polite. RB Brown State Farm Thank you Morgan for all your help."
We responded:
"Thank you, Kim Elswick, for that very nice 5-Star review for Morgan! RB Brown"
Profile photo of Victoria Hinds

Victoria Hinds

December 27, 2024

5  out of  5
rating by Victoria Hinds
"Dylan was the best! Super fast service and very nice :)"
We responded:
"Thank you so much, Victoria Hinds for your compliment of Dylan. He works hard, as do we all to make sure we take good care of customers. As the agent, I am fortunate to have a great team to help our customers. RB Brown"
Profile photo of Doris Hall

Doris Hall

December 20, 2024

5  out of  5
rating by Doris Hall
"Kelsey was so nice to talk to when I called to pay my bill"
We responded:
"Thank you, Doris Hall, for that5-star review. We appreciate your business. RB Brown"
Profile photo of Chad Gemmer

Chad Gemmer

December 18, 2024

5  out of  5
rating by Chad Gemmer
"State farm reached back out to me with a lower quote than others. Dylan was really nice and help me get set up couldn't be happier. Thanks guys."
We responded:
"Chad Gemmer, that is great news, especially this time of year! You will do well to stay with us because we will work with you continuously to make sure you are well-protected and paying the least for it based on everything you are doing to minimize risk. Thank you for your business! RB Brown"
Profile photo of Ronald ribando

Ronald ribando

December 10, 2024

5  out of  5
rating by Ronald ribando
"Great service"
We responded:
"Thank you, Ronald ribando, for your 5-star review. We appreciate your business! RB Brown"
Profile photo of Madison Engle

Madison Engle

December 9, 2024

5  out of  5
rating by Madison Engle
"I love it the person that talk to me, Dylan Brown Very polite and respectful Didn’t care to answer all my questions he had all the answers I needed thank you."
We responded:
"Thank you for working with Dylan Gilkey. He is a super team member, and that is saying a lot. We have a great team. Thank you for your business and taking time to give Dylan a 5-star review. RB Brown"
Profile photo of Bryce Osbun

Bryce Osbun

December 9, 2024

5  out of  5
rating by Bryce Osbun
"Awesome service! Dylan has been soo much help!"
We responded:
"Thank you, Bryce Osbun, for giving Dylan this great review. He works hard to exceed expectations. Thank you for your business and know that we have a great team hear for anything you need. RB Brown."
Profile photo of William Harris

William Harris

December 9, 2024

5  out of  5
rating by William Harris
"Dylan was extremely informative and courteous, Thank you Dylan"
We responded:
"Thank you so much, William Harris. Not to downplay your comment but that is a standard for the entire team. I am so glad they are exceeding expectations. RB Brown"
Profile photo of Remi Wayne

Remi Wayne

November 27, 2024

5  out of  5
rating by Remi Wayne
"Understandable guy Dylan very helpful"
We responded:
"Thank you, Remi Wayne, for acknowledging Dylan and his ability to explain things. We appreciate your business. RB Brown"
Profile photo of Bobbie Haynes

Bobbie Haynes

November 27, 2024

5  out of  5
rating by Bobbie Haynes
"Sean has been the best. Very understanding and helpful, more than I ever thought a insurance sales person would be. I have been pleasantly surprised by his kindness and willing to help me and my situation! Highly recommended , A+ 100%"
We responded:
"Thank you, Bobbie Haynes, for recognizing Sean's qualities as an insurance person. He ranks above most for sure. We appreciate your busines. RB Brown"